Frequently Asked Questions
Your questions, answered.
Q: How quickly can I open an account and start transacting?
A: Opening a Neoflow account takes just weeks, not months. Our streamlined three-step process includes document submission, compliance review, and account setup, getting you up and running quickly.
Q: What currencies and payment types do you support?
A: Neoflow supports 40+ fiat currencies with dedicated IBANs. We handle SEPA, SWIFT, ACH and Faster Payments.
Q: How do cards and spend controls work within the platform?
A: Create unlimited cards instantly and allocate them by user, team, or project. Issue physical cards to individual users. All cards feature multi-currency functionality and can be created in seconds with customizable spending limits, merchant category restrictions, and approval flows, with real-time tracking and instant freeze/cancel capabilities from your dashboard.